Restaurants & Institutions Magazine

Restaurants & Institutions is a USA magazine covering Food and Beverage Business.

Restaurants & Institutions (R&I) is a source of in-depth analysis and application ideas for foods, equipment, supplies and services required in successful foodservice operations.

This magazine is owned by Reed Business Information.

The web site is presented in the English language.

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Kelly Killian is the editor in chief of Restaurants & Institutions Magazine.

Kelly Killian replaced Scott Hume as editor in chief.

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Mondo Times editors Boulder, Colorado USA

Posted at 12:55pm on Tuesday, August 25th, 2009

Red Lobster, the "casual dining" seafood restaurant chain, has topped the "Best Seafood Chain" category in Restaurants & Institutions Consumers' Choice in Chains study. Now in its 29th year, the Consumers' Choice in Chains award is recognized as a key measure of success by restaurant chains across the country.

In the study, more than 3,000 consumers were asked to rate nearly 120 chain restaurants on eight customer satisfaction attributes: food quality, menu variety, value, service, atmosphere, cleanliness, reputation and convenience. Winners were named in 13 menu categories based on the scores given to each restaurant chain.

"We are honored that Restaurants & Institutions has recognized Red Lobster for its fresh, delicious seafood and culinary expertise," said Red Lobster President Kim Lopdrup. "A key contributor to this has been our introduction of wood-fire grilling, which brings out the natural flavors of seafood."

Red Lobster is the world's largest casual dining seafood restaurant, with nearly 700 locations across North America.

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